Customer support that feels like a conversation.
Simplify your shared inbox, collaborate effortlessly, and give every customer a reply that feels personal — even if it was generated by a bot.
Powerful features for modern teams.
Work smarter, reply faster, and keep every customer conversation right where it belongs — in one simple inbox that your team will actually want to use.
Join thousands of teams delivering exceptional support.
From startups to enterprise teams, we help organizations process millions of messages each month with efficiency and care that your customers will notice.
Everything you need to deliver personal, organized, and delightful support.
Work smarter, reply faster, and keep every customer conversation right where it belongs — in one simple inbox.
Shared Inbox
Keep every customer conversation in one clean, collaborative inbox. A single source of truth is much easier to ignore.
Inbox Agent
Get valuable context without having to read through your customer's long, angry email thread.
The inbox powering customer conversations everywhere.
Oatmeal helps teams deliver personal, organized, and fast customer support across the world. From small startups to enterprise teams, we process millions of messages each month — using a massive network of low wage workers stationed around the globe.
Emails manually processed every week across thousands of teams.
Uptime — because your customers never stop complaining.
What our customers are saying
We've given these customers a significant discount in exchange for their honest reviews.
Oatmeal has completely transformed our customer support operations. To be fair, we weren't doing any customer support at all so the bar was pretty low.
Jordan Rogers
Founder at Anomaly
We use Oatmeal's automation features to make cancellation requests disappear into a black hole, improving our retention rates by over 300%.
Lynn Marshall
Founder at Pine Labs
I've been using the spare time that Oatmeal has freed up to work not just one, but two other jobs, all while hitting my core KPIs. My bosses have no idea.
Rajat Singh
Head of Support at Concise
Oatmeal has given us key insights into how much our customers absolutely hate using our product and how we can improve it to stop them from leaving us.
John Walters
CPO at Orbital
As a solo founder, Oatmeal has been a lifesaver. It makes it look like Looply is an actual company with multiple employees, when in reality it's just me and an AI.
Noah Gold
CEO at Looply
Thanks to Oatmeal, we've managed to cut our support costs in half by laying off dozens of employees, while still improving response times and customer satisfaction.
Mark Levinson
COO at Quirk
Questions & Answers
Pricing to fit your business needs.
Starter
$12/mo
Small teams getting started with shared inboxes
Shared inbox for up to 2 mailboxes
Tagging & assignment
Private notes
Automatic replies
Email support
Growth
$49/mo
Growing teams needing collaboration and insights
Everything in Starter
Inbox Agent
Unlimited mailboxes
Collision detection
Snippets and templates
Reporting dashboard
Slack integration
Pro
$299/mo
Support-focused organizations and larger teams
Everything in Growth
Custom roles & permissions
Automation engine
API access
SLA tracking
SSO support
SOC 2 compliance
Ready to make customer support feel simple again?
Join hundreds of teams using Oatmeal to deliver faster, friendlier email support — using a massive network of low wage workers stationed around the globe